The aviation industry is filled with courses designed to change the way you think, to instill logic and reason, but there is still room for instinct. This deems true of aircraft dispatcher school to a certain degree as well.
Instinct cannot be bought, caught, or quantified. In fact, that is one of the reasons that machines have not replaced people in most fields: lack of gut instinct.
The caveat is that instinct can be very harmful in the aviation industry. An aircraft dispatcher’s job is to rely purely on facts; on the data made available from all of the multimillion dollar satellites and radars. Most aircraft dispatcher training courses will tell you to avoid instinct, because it is usually wrong.
This is true for pilots as well.
However, when the training gathered from aircraft dispatcher school meets experience, instinct can make a huge difference. An article in the New York Times from several years ago investigates this phenomenon and concludes that a pilot’s instincts are good, but human instincts can be deadly. The same could possibly be true of the most important and well known example of the drawback of instincts: the infamous Air France flight 447 crash that took place in 2009. An article in popular mechanic does a fantastic job of describing what took place, with the help of experts.
Experts agree that it was an error in judgement and trusting the wrong instincts that lead to the crash killing over 200 people.
Aircraft dispatcher school will teach you to turn your human instincts into aviation instincts; to focus your knowledge and training into a single point.
Safe travels to you all.