Airline executives faced lawmakers’ questions during a Congressional hearing in early July, in light of the violent passenger removal from an overbooked United Airlines flight which provoked national outrage. President Donald Trump has been pushing to change up airline regulation which Republicans claim has affected business growth. After the Airline Deregulation Act in 1978, flight travel became more affordable for Americans as the government no longer had control over the ticket sales and routes, but airlines have been forced to come up with new and innovative ways to bridge the gap of lost income.
United Airlines reached a settlement with Dr. Dao after the release of a viral video showing law enforcement removing him from a plane after he had already been seated. They have changed their policies in response to the incident offering passengers up to $10,000 to give up their seats and reducing overbooked flights. United has also stated their commitment to avoid calling law enforcement if there is an overbooked flight. Other airlines have followed suit such as Southwest airlines ending over-bookings altogether.
Congress is looking for specific actions from airlines on how they will continue to prevent future incidents similar to the one on United Airlines. They are asking for more transparency with fares and may also require transparency with baggage fees with a quoted fare. The U.S. Senate will hold a separate hearing later in July. President Trump has not commented on whether he feels the need for different airline regulation, although he is adamant about changing current regulation. If customer service does not improve on airlines, there may be new legislation for airline regulation.
For real world training and career networking in the aviation industry, call Sheffield School of Aeronautics today.
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Congress Is Pushing Airlines to Adjust their Policy
Airline executives faced lawmakers’ questions during a Congressional hearing in early July, in light of the violent passenger removal from an overbooked United Airlines flight which provoked national outrage. President Donald Trump has been pushing to change up airline regulation which Republicans claim has affected business growth. After the Airline Deregulation Act in 1978, flight travel became more affordable for Americans as the government no longer had control over the ticket sales and routes, but airlines have been forced to come up with new and innovative ways to bridge the gap of lost income.
United Airlines reached a settlement with Dr. Dao after the release of a viral video showing law enforcement removing him from a plane after he had already been seated. They have changed their policies in response to the incident offering passengers up to $10,000 to give up their seats and reducing overbooked flights. United has also stated their commitment to avoid calling law enforcement if there is an overbooked flight. Other airlines have followed suit such as Southwest airlines ending over-bookings altogether.
Congress is looking for specific actions from airlines on how they will continue to prevent future incidents similar to the one on United Airlines. They are asking for more transparency with fares and may also require transparency with baggage fees with a quoted fare. The U.S. Senate will hold a separate hearing later in July. President Trump has not commented on whether he feels the need for different airline regulation, although he is adamant about changing current regulation. If customer service does not improve on airlines, there may be new legislation for airline regulation.
For real world training and career networking in the aviation industry, call Sheffield School of Aeronautics today.