Misconceptions about a Flight Dispatcher’s Role in Flight Delays

When attending school for flight dispatchers, the introductory course explains how aircraft dispatchers are an airline’s “mission control” team. A flight crew may operate three to five flights a day, but an average flight dispatcher’s work is likely to be that amount times ten in one single shift. An aircraft dispatcher not only has to be in track of roughly 50 flights, but also has to maintain a highly detailed awareness and understanding of the various problems within the airline’s route system. Considering that it is in the nature of the flight dispatcher’s job to have a huge connection with every aspect of flight planning, it makes sense that flight delays are extremely important.

Sure, flight delays are frustrating for everyone involved, but FAA flight dispatcher courses offer perspective on ground delays, so that future dispatchers can approach them with ease and expertise.

– Aircraft dispatchers do not have the capacity to predict the weather. They may see a storm in the vicinity, but there is no way to predict the minute a storm with begin, how long it will last, exactly how strong the storm is, or what minute the storm will end, so delays take into consideration safety first.

– Flight dispatchers do not enjoy delays. No one likes a flight delay, but an aircraft dispatcher realizes that they are the unfortunate costs of doing business within a current ATC system.

– Just because the sky is empty, does not mean that there are no planes in the sky and that there are no systemic issues that have arisen to cause a flight delay.

– Keep in mind that all of the airline’s employees are not interchangeable, the clerk behind the counter does not understand the specifics of ATC delays, just that there is one. You would need to talk to the flight specialist or the aircraft dispatcher to know what exactly is going on with regards to the ground delay.

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