Airline Testimonials

What the Airline Industry Says!

Above: United Airlines Operations Center
Photo: Nic Summers - Sheffield graduate

The following airlines below attended Sheffield's Jan-Feb 2009 classes!!

Testimonials from Airlines

Fri, 27 Feb 2009 09:53:22
Subject: Reputation at UPS

Mr. Morris,
I thought it might be informative to let you and any potential students
know that Sheffield's good reputation precedes itself, again. While
visiting the Air Operations Control at UPS, any time I dropped the name
"Sheffield" as a likely destination for dispatcher training the reaction
was undeniably positive. I had no idea that when UPS started its airline
operations they had Sheffield come into Louisville to train their
employees, or so I was told by the manager I met with who was one of
those students. Those testimonials on your page are to be taken more
seriously by prospective students as more than just a marketing tactic-
the reputation your program has earned in this operations center is
remarkable. I look forward to attending the course and learning as much
as possible.

K.
Louisville, KY

Feb, 2009
“Great class!” A.

TCX airlines
“Many thanks to the whole Sheffield team. Invaluable!” A.

April 2008
EasyJet
“Very good course for EasyJet and definitely raises the standard of dispatcher knowledge in the team! A.

May 22, 2008
Emirates Airline
“Big thank you to all. Course was excellent in terms of knowledge!” A.

November, 2008
Air Berlin
“Thank you for this experience!” A.L.

Fri, 28 Mar 2008
Hi again!
Just want to express our appreciation for (our last two students). Our manager and I are really pleased that they are doing well on the 6-week course...Thank you for a excellent job with our folks! :-)
With regards
A.L.
Assistant Manager Operation Center
Widerøes Flyveselskap ASA

Thu, 10 Jan 2008 20:05:12

Hello from WestJet!
...how many spaces (do) you have left in your February 25 - April 3 or April 14 - May 22 Aircraft Dispatcher courses? Two co-workers and myself are very interested in getting our licenses. We've heard great things about Sheffield!

Mon, 20 Aug 2007 16:47:24

Subject: Dispatcher Position Posting
Mr. Morris – I have attached a posting for your web site. We have hired many, many of your graduates here, and would like to hire another. Thanks for all your help.

B.T. - Piedmont

April 6, 2006 8:37:09 PM EDT

If I am not completely wrong, our two colleagues must be through with all the course and the final exams as well! ... I am confident, with their knowledge, they will be doing a better job than ever here in the Group Operations Center!

Thanks for taking care of (them) and your outstanding cooperation in the organization of everything!

Yours sincerely,

T. Lehr
Coordinator Training Go-Center
Hapagfly.com

Wed, 05 Apr 2006 17:02:34 +0800

Hi, Eric,
It's been a long time, How are you doing? I heared my two coworkers are going
to attend the dispatch trainning this June, they are both good dispatchers.., I recommended them to stay in your house, its really a nice place to be.

I got my license, and (my Shanghai classmate) and I both got promoted!! I am now in the
aircraft performance office, a lot of new stuff to learn.
Best regards for you, and please say hello to Katja and Brett, miss you all.

Yao Z.
Performance & Ops Standards Office
Shanghai Airlines OCC

Sun, 11 Dec 2005 09:40:00

Subject: Recent graduate
Eric,
Thought I'd write to say hello. Wanted to let you know about a recent graduate we hired at Express.Net Airlines, B.H.. Great guy and he really impressed us with his knowledge. He picked up things very quickly. We operate a few aircraft in Asia which is very challenging, particularly for someone with no experience. (He) has learned quickly and has become a great member of our team over here. I am the night shift duty manager now. It is great to have (him) working with me on the night shift...He always has things covered..makes my job go so much smoother.

You pumped out another high quality dispatcher. Keep up the good work!
Thanks, D.D.

Wed, 5 Oct 2005 17:54:22

Dear Mr Morris,

We at EasyJet would be potentially looking to place ... students ... with yourselves with the potential of starting early 2006 depending on your course dates. I myself am a graduate of Sheffield from class of Feb-Mar 1996 and would welcome the opportunity to place our Dispatchers with such a prestigious establishment as yourselves.

Yours Faithfully

W.G.
NMC Operations Manager
EasyJet Operations / NMC
London Luton Airport
England

September 15, 2005

Dear Brett,

On September 13th, 2005 our FAR 135 flight following team and dispatch employees attended your aviation weather class. I am specifically writing to you to thank you personally for making the class informative and a very positive experience for our crew.

Our primary responsibility to the US Navy is to fly FAR 135 flights to and from Fresh Creek, Andros, Bahamas and back to PBI. After attending your class, I believe our flight following/dispatch staff has a much better understanding of aviation weather as it pertains to our operation. I further believe that with the interface from you, to our team, we will be able to provide better flight following to our pilots.

I would like to thank you personally for the time you spent with us. Your presentation was interesting, you were very knowledgeable, easy to communicate with and made the class enjoyable to attend! Our Flight Following/Dispatcher crew left your class feeling that they now understood much more about weather as it relates to aviation and our airline. Overall, this was a great experience for our crew and my personal thanks to you, and Sheffield School of Aeronautics for making this possible!

Regards,
Betsy Porter
Director of Operations
US Navy Autec Project
West Palm Beach, FL

July 25, 2005

Hi Eric

I just wanted to inform you that I will begin working as Flight Dispatcher as of September 1st 2005 here with Swiss Int. Airlines. I therefore wanted to say thank you to you and your team for the education that you have given me. I needed to prevail over 5 Pilots that were also interested in the job and my new Manager was very impressed of what I knew despite me not being a Pilot. I told them then that I was trained at the best school a Dispatcher could be trained.

Thank you so much for helping me achieve a life long dream. I am looking forward to my new job. Please also forward this mail to Bruce. He did an excellent job getting us ready for the real life.

With best regards
G. Reisdorf
Swiss International Airlines Ltd.
Swiss WorldCargo
Cargo Operations-Control
Ops Center

Fri, 8 Apr 2005 15:23:28

Hi Eric,

I am now a dispatch instructor for new dispatchers at (airline in VA). I’ve always been very pleased with the depth of knowledge that your school provided me and continues to provide as evident whenever we hire a Sheffield graduate.

Sincerely,

L.G.
SOC Instructor

Fri, 2 Apr 2004
Subject: Amerijet Dispatch Position

Eric Morris,
I am proud to announce that we have hired another Sheffield graduate from the job posting you placed for us on your website. It is great to know that we can always rely on Sheffield School of Aeronautics in providing us with top quality dispatchers. Thank you very much for your dedication to the "Dispatching World". Sincerely,

Bob Prayther
OCC Manager
Amerijet International Airlines

From KLM Royal Dutch Airlines - October 2003

"Evaluation of Sheffield School: 100%. Keep up the good work." B.V.

KLM-Flight Operations has very high standards for training flight dispatchers. The Sheffield School of Aeronautics, Fort Lauderdale, meets our requirement as prescribed in our Training Operations Manual and provides us with the initial training for our flightdispatchers. We have been doing business with Sheffield School for over 3 years now and have no complaints and we are fully satisfied.
R.K. 01/04

Evaluation from Scott Air Force Base:

1. Comments: Instructors are qualified clearly knowledgeable in subject. Classroom presentations are fluid, reflecting instructors’ confidence and preparation.

2. Comments: It was never necessary to replace an instructor once a course was in progress. However, on several occasions the contractor adjusted instructor schedules to ensure an instructor was available following government-initiated changes to course start dates.

3. Was the Contractor able to provide the services required in a professional manner?
Comments: The material covered in the dispatcher class is substantial, sometimes complex, and often new to most of the students. The instructors wholeheartedly spend time after class with students (or entire class) if additional help is required or requested.

4. Did the contractor provide clear, complete, accurate, and timely reports, deliverables, and other written correspondence?
Comments: On several occasions the government scheduled aircraft dispatcher classes that concluded very close to the end of the fiscal year. Contractor was quite accommodating in submitting invoices soon enough for us to be able to use that fiscal year’s funds (since we would have lost them 1 Oct).

5. Were there any major discrepancies? If so, explain outcome in remarks.
Comments: N/A. There were no major discrepancies.

6. Were you satisfied with the contractor's overall job performance?
Comments: Very pleased with overall performance. We are confident that when our students complete the course they understand the duties and responsibilities of a flight dispatcher and could function as such, and have demonstrated the ability to be trained and perform the duties of a Flight Manager for the TACC.

7. If you had a choice, would you do business with this contractor again?
Comments: Yes.

An example of our commitment to our graduates AND airline customers:

On 2/3/03 11:17 AM, "J.M." (Bahamas Air) wrote:
Good Morning,
I hope you are doing well. I have not spoken to you in a while. Attached you will find that we are trying to locate four licensed Aircraft Dispatchers ASAP. If you can assist please advise me ASAP.
Many Thanks
Rdgs J/Marshall
---
Sent: Monday, February 03, 2003 1:34 PM
To: J. Marshall
Subject: Re: job opening
J.,
Your information will be given to our graduates this evening via an online posting.
Thank you,
Eric Morris
President-Sheffield School of Aeronautics
----
Date: Fri Mar 07, 2003 07:03:22 AM US/Eastern
To: "'Eric Morris'" <morris@sheffield.com>
Subject: RE: job opening
Good Morning,
Mr. Morris,
I want to thank you for your assistance. We had remarkable responses. We were able to get the four persons we needed. All of the individuals came through Sheffield School. We have conducted two interviews already, so those persons should be joining us real soon. You would not want to know how relieved I am right now. Finally, I have some help.
Again, thank you very very much!
I appreciate your help.
J.Marshall - Bahamas Air

Date: Tue, 25 Mar 2003 10:34:54 -0500
To: morris@sheffield.com
Subject: Job Posting

We have one vacancy here at Piedmont Airlines. I have attached a posting,
and would appreciate you adding it to your web site. We hired two of your
alumni from the last posting. Keep up the great work !!!!

R.T. - Piedmont Airlines

January 5, 2000

I just wanted to write you again and thank you for the quality training that I received at your school.

In November of '98, I graduated from Sheffield and two months later began employment at Big Sky Airlines in Billings, MT. After getting signed off to release aircraft on my own I wrote you a letter thanking you. I still enjoy visiting your site and reading the excerpt you used from that letter.

Today I have even better news. On January 3, I was promoted to Dispatch Manager of Big Sky Airlines. Overseeing 6 full-time dispatchers, two full-time crew schedulers, and over 30 flights daily with over 100 trip segments is something that only Sheffield could have prepared me for.

I just have a hard time putting into words what a truly awesome and challenging experience this last year has been. Almost every day we are challenged by weather, reroutings, crew conflicts, MEL and DMI issues. The dispatch team here works on these issues together to formulate the best solution to each situation. The main reason we work so well as a team is that we are almost 90% Sheffield Alumni.

Thanks again for your training and for providing me with such a well prepared team of dispatchers.

James Broin
Accelerated Course Graduate

October 28, 2000

Hi Eric/Ron/Bruce:

I was just surfing the web, and found your page. On behalf of my partners and myself, I want to let you know, that certainly your school is recognized worldwide, and that services that you provide are the best in Dispatchers training. I recommend it to everyone who wants to join the aviation industry. Just as an example, three of us: Alberto Ortega, Francisco Herrera, and myself (all of us graduates of Sheffield School), are working now as System Ops Control Supervisors for Grupo TACA Airlines, which is one of the most important Latin American Airlines.

Regards,

Salvador A. Villalobos
System Operations Control Supervisor
Aeropuerto International

El Salvador

06/25/99

Dear Ron and Eric:

I am writing this letter to update you on my career since we last spoke. After working for Comair Airlines I had the opportunity to work for DHL Airways also based in Cincinnati. In just a little under two years since I got my first dispatch position I am now a flight dispatcher for United Airlines in Chicago. I believe that this happened in such a relatively short time frame due to the excellent high quality of training I received from the school. In particular the emphasis you placed on a thorough understanding of the Federal Aviation Regulations, meteorology and aircraft systems. I have often referenced your training materials during airline ground schools. Many of the dispatchers here in the Operations Control Center are former Sheffield graduates and the reputation of Sheffield as the best school in the country is apparent from everyone I have met in the industry so far. I would have no hesitation in recommending the challenging and rewarding training program to anyone who is seriously considering a career in flight operations.

Regards,

Raj Singh

Sept 28, 1999

Mr. Ron Morris,

I would like to express my appreciation for the most effective and efficient management of the training program which was customized for Korean Air through four (4) classes of the 6-week U.S. FAA dispatcher training courses both at Seoul and Sheffield School of Aeronautics in Florida. All has been successfully completed and all our dispatchers obtained U.S. FAA dispatcher licenses in addition to Korean CAB's accordingly. I believe this will significantly contribute to the enhancement of the performance in our flight operation.

Sincerely,

K.S. Lee
VP - Operational Control Center
Korean Air

Just a quick note to update you on the happenings here at US Airways....

It looks as though Dave and I should start upgrade training before the end of the year. None of us would be in the positions we currently hold with out the assistance of Sheffield School of Aeronautics, but more importantly, the guidance, direction, drive, dedication, and timely humor we received from you Eric. Let me say this for the group of us, but specifically Dave Fatica & myself. THANK YOU for everything you have done for us. It was a great experience down at school, one that has set the tone for the rest of our aviation careers!

Keep in touch. I will keep you advised of our professional progress. Come and visit us at our operations control center. We would love to show you around!

Respectfully,

Dean

Sept 14, 1999

Dear Ron,
I would like to request a user ID and Password to be able to check out employment opportunities. I just visited your site and it looks great. I added our airline to the Airline Info section to check out résumés. Oh, by the way, I have just been promoted to manager, Flight Operations for TradeWinds Airlines, Inc. This is due in part to the excellent instruction I received from you guys. You are much appreciated!! I look forward to hopefully begin sending some of our flight followers down to you in the near future as we continue to grow.

Best regards,

Lew Hamby

May 25, 1999

Dear Eric,

I wanted to send this letter to thank you for the opportunity to attend your school. I had a very positive experience and learned a great deal about becoming a dispatcher. I actually begin my initial training this coming week. I had a fun time in your class, and I feel that I can confidently start dispatching aircraft. I get lots of questions from my fellow dispatchers, and I have shared my new found knowledge.

Thanks again, and please give my regards to Bruce (when he returns from his teaching adventure overseas), and everyone in the office.

Sincerely,

Rick Sieg
Kitty Hawk International

20-May-99

Dear Eric:

Just a quick note to say thank you for the hospitality during our recruiting visit this week. For me personally, it was a very rewarding trip to return to Sheffield as part of the hiring team and represent a company I am really proud to work f or.

I plan on taking a look at the demo CD of the Dispatch Simulator this week, and will talk to Lee about what you demonstrated to me as well as what the CD shows. Additionally, I reviewed your web page and think it does a great job representing what Sheffield has to offer.

I try to teach the highest of standards and professionalism in my role as the Check Dispatcher/instructor with, Horizon Air. I appreciate the quality of what you taught me, Eric, both from book material to dedication to be of the highest standard. Please keep up those standards as the Sheffield foundation.

It was good to see you and your dad on this latest visit, and I am hoping there continues a good relationship between Horizon Air and Sheffield in the time to come. Additionally, I hope I get more chances to represent Horizon Air Dispatch in our recruitment visits.

Sincerely,

Dennis Schoenberg
Horizon Air Dispatcher

February 2, 1999

Hello Eric,

I have been attempting to drop you a line to say Happy 1999 to you and emphasize my appreciation.

It has been continuous for us, as you know, as we continue to receive training. I tell everyone that Sheffield is one of the most, if not the most challenging thing that I have ever done. It is something that you earn and the results are a feeling of accomplishment and reward.

I will never forget the manner in which I had to make mental adjustments and really focus to achieve the level that I knew that I could perform. I will also never forget the brief conversation that we had when I mentioned that I was determined. That conversation was the turning point to make me become a little more relaxed.

Your course is a wealth of knowledge and I can really appreciate the information and the manner in which you delivered it to the class. At times in class I would laugh inside (appreciating your concept) at how you were not just teaching us information, formula's and rules but you taught us application, which is what I envision within our job and responsibility. To take a situation or condition and apply the rules properly to make a good decision and plan. This is what I saw in your exams and it may sound strange but I could appreciate that approach.

Again, I complement your facilitating. You do an excellent job. You made us really think and use brain cells that we had not used in some time. Plus, we had fun and laughs and still got the job done.

I am proud to have been in that particular class. We supported each other and did not let each other fall. Through pressured and depressed times, which we all had at one time or another, we communicated with each other and motivated each other. Even during the evenings or weekends when we did not conduct group study sessions, we were on the phone with each other, discussing class material or lifting each other up when the other was feeling down or tired. It took that kind of group effort that made the difference.

Several occasions, Truman has passed along complements from you to everyone, regarding our class. I am honored and thank you very much.

I reference the green binder regularly. I know it is still a long road ahead but what a beginning.

Stay in touch,

: I want to take this time to say how much I enjoyed the class and express my gratitude and appreciation for the opportunity to receive the training from the Sheffield School. I found this to be the most difficult and rewarding training I have ever experienced. I am extremely proud of the valuable skills and knowledge acquired during that time. I believe that this is the finest tool any new Assistant Dispatcher can receive and will greatly enhance the process of evolving into an effective Dispatcher. I must compliment Eric Morris for his professional and effective presentation of this course.

Once again, Thank you.
Kerry Jones
Delta Class, 1998

January 11, 1999

Dear Eric, Lynn, Ron and the rest of the Sheffield Family:

I wanted to write and say thank you for putting me on the path to a profitable and exciting career.

After graduating from Sheffield I attended a number of interviews with several airlines from around the country. All of them let me know, in one way or another, that they preferred hiring Sheffield Graduates. However, I had no idea how much weight your school's name carried until I attempted to get an interview with the airline I currently work for. When I heard that my airline was interviewing at Sheffield I tried to get down to the school for the interview. The drive was too long however. The last time I spoke with Eric about the interview he told me that he would give me a good recommendation. I did not realize what was about to happen. Later that day I received a call from the Manager who was at Sheffield doing the interviews. He invited me up to the Airline's Dispatch office based only on the strength of Eric's recommendation and the Sheffield name. When I arrived at the Dispatch office I was given a very brief interview and, shortly thereafter, I was offered a job.

I have now been working here for six months and have just accepted a position with a large international airline. I know that having Sheffield's name, as well as the ETOPS and Advanced International Flight Planning courses, was a major consideration with this airline also.

Keep concentrating on quality and I know that the airlines will continue to look for Sheffield School of Aeronautics on résumés!!!

Professionally Yours,

R. Erich Landeck

December 28, 1998

Dear Ron, Eric, and Ellen,

Just wanted to send you a note to let you know that I've just accepted a position with United Airlines as a dispatcher in Chicago. I've just spent the last 3 1/2 years at American Trans Air in Indianapolis. I owe my success to Sheffield and the tremendous reputation the school has in the industry. I just wanted to let the students starting out know that you can make it to the top if you are patient and determined enough to succeed. Have a great New Year!

Thanks again,

Matt Butler (Graduate Feb '95)

March 5, 1998

Dear Ron,

As you are aware, I attended your flight dispatch training course during the months of January and February, 1998. The knowledge that I gained in school has already proven valuable in this short period of time. As you're well aware of, the majority of our flight planning is done through computer based platforms. On my third day back at work, one of the "more experienced" flight dispatchers had to perform a manual flight plan. When I arrived at work, there were four very seasoned flight dispatchers attempting to complete this manual flight plan. Well, you know the rest of the story. I jumped right in the middle of it!

The overall experience was a truly challenging and rewarding experience that I will not soon forget. I feel...Sheffield provided me with an excellent foundation upon which to build and grow. I'm sure that other dispatch schools have satisfied students as well, but I feel extremely fortunate to have had the opportunity to learn from the best. You and your staff are absolutely second to none.

Once again, thanks for everything and keep up the great work.

Those particular experienced dispatchers did not attend Sheffield School.

L.M., Manager, Operations Control - (A Major Airline)

March 10, 1999

Dear Ron,

DHL Bahrain are considering sponsoring a Bahraini to take his dispatch license with you, to enable him to work in the flight dispatch department here...

Just to keep you updated, presently working here are:

B.Ashton (ex Sheffield)

R. Jacobson (ex Sheffield)

J. Robinson (ex Sheffield)

M. Fulbright (ex Sheffield)

J. has done such an excellent job as a dispatcher, he has been given the opportunity to take his CPL and fly on our SA227 aircraft.

Based on all of the above excellent performance, there is no other school that I could suggest for the Bahraini!

Best Wishes

S. S.

SAUDI ARABIAN AIRLINES 11 June 2000

Attn: Mr. Ron Morris, Sheffield School of Aeronautics

My Dear Sir, With due respect, I would like to refresh your memory. I am Ahmed Attiya, now holding the position of Senior Manager in Saudi Arabian Airlines, but first I am your pupil whom you have taught and groomed to achieve such position in life. I have graduated from your school in 1976 and I still remember very well the tender love, assistance and cooperation you have showered upon me while my stay with you. Believe me Sir, your teachings, and guidance have always been with me in all walks of life till date and encouraged and prepared me to face all situations in life boldly. Sir, you will be pleased to know that time has come when I am sending my son to you, with the same purpose of getting education under your kind patronage and support. This is my keen desire that you please accept him in your school and I will consider myself very fortunate if he gets the privilege to stay with you also as I did. He intends to take English Language Course and Aviation English Language in order to obtain FAA Dispatch License. Please arrange to furnish me detailed information about these courses, their duration and the most reasonable fees with the maximum possible airlines discount. He is free from September 2000 onward to start the studies. This is my humble request that you please accept him as your student, under your supervision and guardianship. Waiting for an early response as per your convenience. Your positive consideration and favour will be very much appreciated and we would be very grateful to you.

With the kindest regards, Yours Affectionately
AHMED A. ATTIYA Senior Manager - Royal Flight Planning & Operations Saudi Arabia Airlines Jeddah-Saudi Arabia